Help & advice

We are happy to help you choose, install, and activate the right Microsoft software. Below you will find practical information, manuals, and answers to frequently asked questions.

How can we help you?

Choose product

Help choosing the right Windows or Office version.

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Installation

Step-by-step guides for a seamless setup.

Activation

Everything about activating your Microsoft software.

Frequently Asked Questions

Answers to our customers' most frequently asked questions.

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Contact & Support

Personalized support from our specialists.

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Installation in 4 easy steps

How to install your Microsoft software without problems.

1

Ordering & receiving

Order your software and quickly receive it at home on USB, CD, or DVD.

2

Install

Insert the USB or DVD and follow the on-screen instructions to install.

3

Activate

Enter the product key when prompted and activate.

4

Ready for use

Your software has now been activated and is ready for use!

Need personal advice?

Not sure which software you need? Our specialists are ready to help you with tailored advice.

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Frequently Asked Questions

Which Windows version is best for my computer?

That depends on your system and usage. Windows 11 is suitable for most modern computers. For older systems, Windows 10 or an older version may be a better fit.

What is the difference between Windows Home and Windows Pro?

Windows Home is for personal use. Windows Pro has extra features for businesses, such as BitLocker, Remote Desktop, and advanced management options.

What is the difference between OEM and Retail software?

OEM software is usually tied to one device. Retail software often offers more flexibility. Always check the product page for the exact terms and conditions.

Which Office version do I need?

For home use, Office Home is often sufficient. For business use, Office Home & Business or Office Professional are often chosen.

Can I get help with installation?

Yes, we are happy to help with questions about installation, activation, and product choice.

Need help with installation or activation?

Our expert staff will be happy to assist you with any questions you may have.

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